Understanding Account Admins

Gretchen
Gretchen
  • Updated

What are Account Admins? 

Account Admins are users that can access the administrative side of the Emtrain app, known as Manage. While most users will interact with Emtrain as learners who are taking training assignments, a select few will have Account Admin access. 

Users you give admin access to may be able to configure your account, review content, view analytics, and much more. Depending on your needs and account type, you can set up admins to access all areas of Manage or just a few specific areas.   

Why are Account Admins Important? 

Admins are key because they make the Emtrain app run for your organization—they make employee training happen. Their privileges enable them to manage the user roster, select and configure training, run reports, and troubleshoot training issues.    

Types of Account Admins 

The Account Owner

The Account Owner is a special type of Admin. Your organization has one Account Owner, who was the first admin at your organization at the time of your account setup. This Account Owner has full privileges and cannot be reassigned (except by Emtrain). Once the Account Owner sets up the first admin, that admin can set up others and so on, providing subsequent admins with unrestricted or restricted privileges, as needed. 

Learn more about the Account Owner.   

Unrestricted Admin  

An unrestricted admin has access to all areas of Manage. If your account is Emtrain-hosted, this includes Campaigns, Reports, Site Config, Content Library, Users, Groups, and Analytics. If your account is LMS-connected, this includes Reports, Site Config, Content Library, Resources, Users, and Analytics.   

Restricted Admins 

You may want to limit the access of some of the Admins that you create. You can do that by creating Admin User Roles and assigning those roles to the Admin users.

Learn about Setting up Account Admins.

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