Gretchen
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Latest activity by Gretchen
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Gretchen created an article,
December 2025
Product Updates Added Account Type to Basic Info screen in Manage English audio narration was updated for the following content: Bystander Intervention 3rd Edition Code of Conduct 6th Edition G...
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Gretchen created an article,
December 2025 | Overview for LMS-connected Account Admins
This admin session for LMS-connected accounts walked through how to set up an account from start to reporting, including: Site Configuration. Brand your account by uploading your logo and customiz...
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Gretchen created an article,
Which edition of the Preventing Workplace Harassment course is current?
This article lists the current editions of Emtrain’s Preventing Workplace Harassment courses by country or region. The 13th edition is the current and recommended version for all new training assig...
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Gretchen created an article,
November 2025 | Content Library Released
Video Recording Check out the latest updates from the Product Team:For Further Reading What's New in the Content Library Finding Content in the Content Library Content Details Page PWH-US Content D...
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Gretchen created an article,
How can I reset my password?
If you’ve forgotten your password or are having trouble signing in, you can reset it in just a few steps:Navigate to your company’s Emtrain login page: https://yourcompany.app.emtrain.comSelect Nee...
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Gretchen created an article,
I reset my password but have not received an email.
If you requested a password reset but don’t see the email in your inbox, there are a few possible reasons—and quick steps you can take to fix it.The email landed in your spam or junk folder.Passwor...
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Gretchen created an article,
Why am I still receiving a reminder email when I've completed an assignment?
If you’re still receiving a reminder email, it usually means one of three things:You haven’t finished all lessons in the course.You haven’t met the course’s minimum time requirement.The reminder re...
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Gretchen created an article,
How do I download my completion certificate?
Some courses have downloadable completion certificates. If this is enabled on your assignment, you will see a View Certificate link below the title on the Completed course.After clicking the View C...
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Gretchen created an article,
The training link a learner received via email has expired.
The link your learner received may have expired because more than 7 days have passed since it was received, or because a subsequent campaign notification was sent to the learner, which invalidated ...
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Gretchen created an article,
November 2025 | Overview for Emtrain-hosted Account Admins
This admin session for Emtrain-hosted accounts walked through how to set up an account from start to deployment, including: Site Configuration. Brand your account by uploading your logo and custom...
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