Plan a Campaign Notification Schedule

When setting up campaign notifications, your goal is to keep learners on track throughout their training and support them if they fall behind. The key is setting up reminders at an appropriate frequency, which varies based on your campaign duration. Use these recommendations to set up your schedule. 

For more context on notification timing strategies, read Timing Campaign Notifications.

• Notification Type	Schedule Configuration
  Welcome Notification	0 days before start
  Reminder Notifications	3 days before due 1 day before due 0 days before due
  Past Due Notification Send two days after due, then every few days for 2 weeks.	2 days after due 5 days after due 8 days after due 11 days after due 14 days after due
  Completion Notification	Upon Completion

• Notification Type	Schedule Configuration
  Welcome Notification	0 days before start
  Reminder Notifications	5 days after start 10 days after start 1 day before due 0 days before due
  Past Due Notification Send two days after due, then every few days for 6 weeks.	2 days after due 7 days after due 14 days after due 21 days after due 28 days after due 35 days after due 42 days after due
  Completion Notification	Upon Completion

• Notification Type	Schedule Configuration
  Welcome Notification	0 days before start
  Reminder Notifications	7 days after start 14 days after start 21 days after start 1 days before due 0 days before due
  Past Due Notification Send two days after due, then weekly for 8 weeks.	2 days after due 7 days after due 14 days after due 21 days after due 28 days after due 35 days after due 42 days after due  49 days after due  56 days after due
  Completion Notification	Upon Completion

• Notification Type	Schedule Configuration
  Welcome Notification	0 days before start
  Reminder Notifications	14 days after start 28 days after start 42 days after start 7 days before due 1 days before due 0 days before due
  Past Due Notification Send two days after due, then weekly for 16 weeks.	2 days after due 7 days after due 14 days after due 21 days after due 28 days after due 35 days after due 42 days after due 49 days after due 56 days after due 63 days after due 70 days after due 77 days after due 84 days after due 91 days after due 98 days after due 105 days after due 112 days after due
  Completion Notification	Upon Completion

Use our Notification Planner Worksheet to map out the subject, body, and timing of each training email so your rollout stays clear and consistent.