Allowlist Information

Gretchen
Gretchen
  • Updated

An allowlist is a list of preapproved connections, like email servers and IP addresses, that you are allowing access to. By adding Emtrain’s identifying information to your company’s allowlist, we can send learning content and notifications to you and your learners without being blocked by spam-blocking software.

During the implementation stage, work with your IT department to ensure that your users and admins can access the Emtrain app and learning content as described below.  

IP Addresses for Email Notifications

Provide the following information to your IT Department to be added to your company Allowlist. This ensures that email notifications for training campaigns reach your learners—and are not blocked by your email server.

  • o198214182.outbound-mail.sendgrid.net
  • 198.21.4.182 

Lesson Content & Videos

Ask your IT team to enable/allowlist the following domains to allow video streaming. This ensures that Emtrain content is not blocked by your company firewall while learners access videos in their training assignments.

  • d2txlxmmgcace1.cloudfront.net
  • s3.amazonaws.com
  • *.centerstagelibrary.com
  • *.emtrain.com
  • ssl.p.jwpcdn.com/

For the Emtrain App

To access Manage and Learning securely, be sure that you have enabled TLS 1.2

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