An Insights Report shows how learners are engaging with training content and responding to questions in courses, lessons, and microlessons. You can find out exactly how learners are answering the questions in the training you’ve assigned them.
If you’re interested in going deeper into your data and workplace culture, understanding employee sentiment, and identifying risk areas, that information is available in Emtrain Intelligence.
Running the Report
Take these steps to run an Insights Report:
- Navigate to Reports via Manage and locate the Insights Report form.
- Select a course or microlesson from the dropdown menu. You can use the dropdown as a search bar and type the first 2-3 letters of a topic to find matches in the content titles.
- For the report date range, the default option is All Time. This produces a report of the entire history to date. Alternatively, you can select Six Months, which displays data in six month increments over the past two years, or Calendar Year, which displays this year’s data (to date) or all of last year’s data. These can be helpful for comparing different time periods.
- Run the report by selecting the View Report button.
Inside the Report
If your report is for a course, the data will be grouped by lessons (this is the default setting). You can filter the report by selecting an individual lesson from the dropdown menu. If your report is for a microlesson, all data will be displayed on the screen. For both courses and microlessons, data is displayed on cards. Each card represents a question that learners interacted with during their training.
After running the report, you can generate additional reports by choosing different content and/or date ranges at the top of the screen, then selecting the Update Report button.
My Org Data vs. Global Data
Each card includes two types of data: My Org data displays results from your employees’ answers; Global Data displays results from learners across the organizations Emtrain works with. Both displays show the total number of learners who responded.
Understanding the Data
The Insights Report is particularly helpful for tracking how your learners are responding to knowledge-based questions, giving you a snapshot of how well they understand the material and their underlying attitudes. You can compare their responses to others within your organization as with learners from other organizations globally.
For example, learners might need to decide whether a workplace scenario in their training represents a work-related issue vs. a personal issue. The results show you learners’ answers as percentages, comparing correct and incorrect answer responses alongside global trends.
If most of your learners chose the incorrect answer, this data becomes an opportunity. You can use it to help your workforce understand more clearly what your organization defines as work-related issues versus personal matters.
The Insights Report also gives you a sense of how your learners are responding to open text questions, where their responses are represented as word clouds.