Default Campaign Notifications

Gretchen
Gretchen
  • Updated

Our platform provides a set of default notification messages you can use to communicate with employees during training. These messages are meant to give you a starting point, but they work best when customized to reflect your company’s voice, values, and culture. In this article, you’ll find the default text ready to copy and adapt—so you can edit, refine, and make each message feel authentic to your organization. 

Campaign Assignment Notification

This notification lets learners know that you've assigned new training to them and it’s time to get started. The Start Date you set for the campaign controls when learners receive this notification—as long as you’ve deployed it and the campaign has Active status. If you set your start date for June 1st, learners will get this notification after midnight (Pacific time) on June 1st—the time of day when the system sends out all notifications.

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Default Text 
Subject: You have a new workplace skills assignment

You matter! To strengthen our workplace culture we’re launching a new online course. The course will provide you with guidance on your role in building a respectful workplace and will help us better understand your perspectives on important issues.

Throughout the course we’ll ask you to share your point of view on common workplace challenges, and on your experience working here. Because we care about your privacy, all of your responses are confidential. We will see summarized results that help us better understand what’s working in our culture and where we have room for improvement.

Click the button below to see the items that have been assigned to you as part of the course. To provide you more control over the experience, everything in the course is accessible from your mobile device or computer. 

We ask that you complete all of the items in your course by the date listed in your online ToDo list.

Thank you in advance for your participation and for helping us build a better workplace culture for everyone.

Sincerely,
Your Culture Team

Campaign Reminders

This reminder notification lets learners know they have training in progress that needs their attention. These reminder notifications go out according to the timing you established for the campaign—specific numbers of days after the training start date. For example, if you set a reminder for 5 days after the start date, learners will receive this notification on that fifth day shortly after midnight (Pacific time)—the time of day when the system sends out all notifications.

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Default Text 
Subject: Don’t forget your workplace skills assignment

Just a quick reminder that you are part of an important online course. We’re counting on your participation!

Click the link below to access the next item in your ToDo list, and thanks for helping us to build a better workplace culture!

Sincerely,
Your Culture Team

Campaign Past Due Reminders

Past Due notifications lets learners know they’re running late on a training assignment. These reminder notifications go out according to the timing you established for the campaign—specific numbers of days after the training period ended. For example, if you set a past due reminder for 3 days after the start date, learners will receive the notification on that third day shortly after midnight (Pacific time)—the time when all notifications go out.

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Default Text 
Subject: Your workplace skills assignment is past due

Was it aliens? An earthquake? Did you win the lottery?

We’re sure something big got in the way of completing the online course we’ve been nagging you about.

You are an important part of our culture - because everyone is, right? We want you to have the benefit of this important experience and we want to learn from your experience and perspectives.

You can access everything from your mobile phone, so click the button below - we promise it’s going to be way better than you think!

Sincerely,
Your Culture Team

Campaign Completion Notification

The completion notification let learners know they have successfully finished all training assignments in a particular campaign. Campaign completion notifications are sent within an hour of the learner completing all assignments from that campaign.

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Default Text 
Subject: You’ve completed your workplace skills assignment

Congrats! 

You have successfully completed the to do items assigned to you as listed below. Thank you for helping us build a better workplace culture for everyone.

Sincerely,
Your Culture Team

Use our Notification Planner Worksheet to map out the subject, body, and timing of each training email so your rollout stays clear and consistent.

Personalization

Campaign notifications pull learners’ names from the First Name and Last Name fields in their user profiles

If an employee has a preferred first name and you haven’t yet set it up in their user profile, enter that name in the First Name field of their user profile, then add a Custom Field such as “Legal First Name” to your user roster, where you can enter their legal first name.

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