Content Summary
In this conflict resolution course, learners will also see how to prevent or de-escalate unhealthy conflict before it leads to more serious problems. Managers will learn how to stop, evaluate, and consider all sides of a conflict before reacting.
This conflict resolution training course also covers key communication skills needed to address workplace conflict.
Emtrain Links
📎 Conflict Resolution Course Summary
Course Version
- Conflict Resolution (CONRES) (20 Minutes)
This course does not have a preset time requirement. Read about options for adding a Minimum Time Requirement for your learners.
Languages
The course is available in English and 50+ machine translations.
Required Course Elements
No client-provided course elements are required for this course.
Relevant Course Pairings
Complementary Microlessons
- Potential Conflicts with Nepotism
- Recruitment Harassment Response
- Social Media Harassment