If your training shows as Complete on Emtrain but Incomplete on your employer's side, there may be a disconnect between Emtrain and your employer's Learning Management System.
Start by reopening the course and selecting Save & Exit, so your completion is sent back to your learning system.
If that doesn't resolve it, double-check your completion. A course is complete when you've finished every lesson and, on a timed course, met the minimum time requirement. This article explains how to confirm that your training is complete.