Client Success Manager
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Latest activity by Client Success Manager
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Client Success Manager created an article,
What languages is training available in?
Training is available in the languages below. All of them include on-screen text, and most also include audio narration. Language Audio narration English Yes Albanian — Amharic — Arabic Y...
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Client Success Manager created an article,
How can I change the language of the training?
Select the globe icon from the round buttons on the right side of the screen, then choose your language. The list shows the languages your organization has made available. If you don't see the lan...
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Client Success Manager created an article,
How do I turn on/off audio narration?
Audio narration reads the text of your training aloud as you move through a lesson. It's there if you find listening easier than reading, or if you'd rather follow along by ear while you work throu...
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Client Success Manager created an article,
How do I turn on/off video closed captions?
If you're taking your training in a language other than English, closed captions appear on videos automatically, in the language you've selected. In English, whether captions start on depends on ho...
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Client Success Manager created an article,
Why isn't my completion registering on my company's Learning Management System?
If your training shows as Complete on Emtrain but Incomplete on your employer's side, there may be a disconnect between Emtrain and your employer's Learning Management System.Start by reopening the...
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Client Success Manager created an article,
How do I save my progress?
When you access Emtrain's training through your employer's Learning Management System (LMS), we record your progress and send it back to the LMS so that you can pick up training where you left it.T...
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Client Success Manager created an article,
How can I tell if I've completed my training?
What it takes to finish depends on the type of assignment you were given.Courses are made up of several lessons. You must work through every lesson to complete the assignment. Some courses also car...
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Client Success Manager created an article,
How do I take my training?
Your training opens in a single window. It contains the lessons in your assignment, the content you're working through, and a few settings you can adjust as you go. The lesson listThe panel on the ...
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Client Success Manager created an article,
SmartAssign Questionnaires for SCORM
SmartAssign Questionnaires are a content assignment tool that automatically routes learners to the right training based on their answers to a short set of questions.Instead of launching a course di...
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