User Status is a column that appears in your user roster. It contains data about users’ status, whether they are active, inactive, or on leave. This data is created by the system when you add user profiles.
User Status is important for all users on Emtrain-hosted accounts. If you have an LMS-Connected account, you only manage user status for Account Admins.
Active
Active status means that a user can receive training assignments and notifications and participate fully in Emtrain training.
Inactive
This status is for terminated employees. Think of it as an “off” switch that prevents the user from receiving notifications or logging into the system. Reports you pull will contain historical training data for these users, who will be labeled “inactive.”
On Leave
On Leave is a status you can use for employees who are not expected to interact with training assignments for a period of time. These users can still log into Emtrain and access training, or reset their password, if needed.
The primary benefit of using on leave is so employees don't receive assignment notifications or reminders about their assignments. Learn more about On Leave Status.
Updating User Status
If you need to update a user’s status, use one of two methods.
Update status via roster upload
Modify the User Status column in your roster file with one of these values: Active; Inactive; On Leave. Learn about importing user data via roster upload.
Update status manually
To activate or deactivate a user:
- Navigate to Users and find the user you want to update in the Users Table.
- Select View Profile for the user.
- Within the user’s profile, select Deactivate User or Activate User to update their status. You’ll be prompted to confirm this change. If a user has Active status but hasn’t yet interacted with any training, the option to deactivate them is replaced by Delete User. Learn more in Deleting vs. Deactivating Users.
To update the On Leave status:
- Navigate to Users and find the user you want to update in the Users Table.
- Select View Profile for the user you want to update.
- Within the user’s profile, select Edit Profile.
- In the Employee Information section, select “yes” or “no” for On Leave?
- Select the Save button.