Content Summary
This course provides important protection for employees by showing how to spot classic red flag situations and how to minimize the potential for violent episodes in the workplace.
It also fulfills the requirements of the New York State’s Retail Worker Safety Act and the California SB553 Regulation.
Emtrain Links
📎 Workplace Violence Prevention Course Summary
📎 CalOsha’s Model Written Workplace Violence Prevention Plan
📎 How to Foster a Speak-Up Culture and Track the ROI
📎 Harassment and Workplace Violence Prevention Laws in Canada
📎 Comprehensive Guide to CA SB 553 Compliance
📎 Comprehensive Guide to NY's Retail Worker Safety Act
📎 New York Retailers’ Model Workplace Violence Prevention Plan
📎 FAQs About the New York Retail Worker Safety Act
📎 How to Comply with New York State’s Retail Worker Safety Act
Course Version
- Workplace Violence (WV) (30 minutes)
This course does not have a preset time requirement. Read about options for adding a Minimum Time Requirement for your learners.
Legal Requirements
Emtrain helps clients meet training requirements under California SB 553 (effective July 1, 2024) and the New York State's Retail Worker Safety Act SB S8358C (effective March 4, 2025).
- Workplace Violence course for annual training
- Teaches how to report workplace violence incidents or concerns to the employer or law enforcement without fear of reprisal
- Provides interactive questions and answers with a person knowledgeable about workplace violence protocols
- Supports training records and retention (including training dates, content, names and qualifications of persons conducting the training, and names and job titles of all persons attending the training sessions.
- California SB553 Regulation: SB-553 Occupational safety: workplace violence: restraining orders and workplace violence prevention plan.
- New York State's Retail Worker Safety Act (NY SB S8358C)
Languages
The course is available in English and 50+ machine translations.
Risk Questions
Below are the risk questions included in each lesson of this course.
The Importance of Being Prepared
- I feel safe at work.
- Leaders at my organization have implemented the structures necessary to keep the organization safe.
What is Workplace Violence?
- In the last year, a co-worker has acted in ways that made me worry for my safety, their safety, or the safety of others.
- In the last year, I have worried that someone's personal relationship issues could lead to violence in our workplace.
Identifying Hazards and Assessing Risks
- I would feel comfortable reporting a concern about potential workplace violence.
Warning Signs and Red Flags
- In the last year, I have felt threatened or intimidated by the words or actions of non-employees — like customers, clients, or vendors.
Emergency Responses and De-Escalation Techniques
- I have chosen to ignore workplace situations that I can see causes co-worker discomfort.
- In the last year, teasing or arguments at work have escalated in a way that made me feel unsafe.
Gun Violence and Active Shooter Preparedness
- In the last year, someone at work spoke to me in a way that was intended to physically or mentally intimidate me.
The Manager's Role in Preventing Workplace Violence
- There is someone at work whom I can confide in when I have a personal concern or problem.
Our Commitment to Safety
- I'm confident I won't experience retaliation because I've reported a concern or an incident.
Required Course Elements
As part of the course, learners will acknowledge receipt of your workplace violence prevention plan. Read how to manage course policies.
Policy Acknowledgment
Policy Acknowledgment cards included in this course include:
- Workplace Violence Prevention Plan
Relevant Course Pairings
Complementary Microlessons
- Responding to an Active Shooter
- Establishing Healthy Norms of Behavior
- When Workplace Jokes Go Over the Line
FAQs
What happens if we do not have a workplace violence prevention plan?
It is highly recommended you develop a workplace policy on violence so that your workplace is appropriately protected. For guidance please see CalOsha’s Model Written Workplace Violence Prevention Plan and New York Department of Labor's WVPP Template.
When do employees need to have completed the Workplace Violence training?
California Senate Bill 553 (CA SB 553) mandates that all employers covered under California Labor Code 6401.7 and 6401.9 establish, implement, and maintain a comprehensive Workplace Violence Prevention Plan (WVPP) by July 1, 2024. Please see Cal OSHA Safety and Health Fact Sheet for more information.
New York State's Retail Worker Safety Act (NY SB S8358A) March 4, 2025, employers with at least ten retail employees will be required to adopt the NYS model retail workplace violence prevention policy or establish their own policy that meets or exceeds the minimum requirements set forth in the state’s model.