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  3. FAQs: Emtrain-hosted Learning Environment

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FAQs: Emtrain-hosted Learning Environment

  • How do I activate my account?
  • How can I reset my password?
  • I reset my password but have not received an email.
  • Why did I receive the error message: "Password reset token has expired"?
  • Is there a general overview of how to use the platform?
  • How do I turn on/off closed captions?
  • How do I turn on/off audio narration?
  • How can I change the language of the training?
  • How do I save my progress?
  • How can I tell if I've completed my training?
  • Why am I still receiving a reminder email when I've completed an assignment?
  • How do I download my completion certificate?