Anyone who appears on your roster and has access to the Emtrain app is considered a user. There are two types of users: learners and admins.
- Learners interact with Emtrain's Learner mode, where they can access their training assignments, view or manage their user profile, send a question to a topic expert, and find a link to learner FAQs.
- Admins have access to Emtrain’s Manage mode. Their permissions may vary depending on their specific admin user role. Learn more in Understanding Account Admins and Setting Up Permissions with Account Admins.
Admins can switch between Learner and Manage mode to test the learner experience or complete their own assigned training. Learn about switching between Learner and Manage Mode.
User roles can be assigned in two ways:
- Adding an individual user manually and choosing their role—either "User" (learner) or "Account Admin" (admin). Learn more in Adding an Individual User.
- Adding users via a roster upload, which automatically assigns the role of “User (learner). To switch a user’s role to Account Admin, edit their user profile. Learn more in Edit a User Profile.
Find user roles in the Emtrain User Role column of the Users table. If the column isn’t visible, you can add it to your table display. Narrow down results by selecting All, Admin, or User from the filter options to show specific groups. Learn more in Working with the Users Table.